PRIVACY POLICY

Your privacy matters. Here's how we protect it.
Effective Date: September 1, 2025

We respect your privacy and are committed to protecting your personal information. We know privacy policies can be difficult to navigate, so we've written this one in clear, straightforward language to help you understand exactly how we handle your information.

We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws. This policy applies to all areas of EverythingCard.ca.

📋 What Information We Collect

Website Visitors and Potential Clients:
  • Contact information when you reach out or try our demos (name, email, phone, company details)
  • Website usage information through cookies and analytics tools
EverythingCard Purchasers:
  • Contact and billing information
  • Payment details (processed securely through our payment partners)
  • Purchase preferences and transaction history
Gift Card Recipients:
  • Contact information including mailing addresses for gift card delivery
  • Redemption preferences and transaction details
Business Clients (Admin Panel Users):
  • Account login credentials and profile information
  • Business contact information and user management data
  • Campaign and recipient data you upload or create

⚙️ How We Use Your Information

Website Visitors and Potential Clients:
  • Respond to inquiries and provide product information
  • Enhance lead information through trusted third-party data services to better understand your business needs
  • Send follow-up communications about our services
  • Improve our website and marketing based on usage patterns
EverythingCard Purchasers and Recipients:
  • Process transactions and deliver gift cards
  • Send order confirmations and delivery updates
  • Provide customer support
  • Recommend services that may better meet your needs
Business Clients:
  • Provide platform access and account management
  • Process and deliver your EverythingCard campaigns
  • Provide technical support and account services
  • Improve our platform functionality

🔄 Information Sharing

We never sell your personal information.

We share information only with:

Service Providers: Trusted partners including payment processors, shipping companies, email services, and lead enhancement services who help us operate our business

Lead Enhancement: For marketing leads, we may share contact information with reputable data services to better understand your business needs and provide relevant information

Legal Requirements: When required by law or to protect our rights and safety

Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of business assets

Client Services: For gift card recipients, we share necessary delivery information with the business client who sponsored your gift card

👤 Your Rights

You have control over your personal information:

  • Email Communications: Unsubscribe anytime using the links in our messages
  • Account Updates: Update your details through your online profile
  • Data Access: Request details about what personal information we have about you
  • Consent Withdrawal: Withdraw permission for us to use your information (may affect service availability)
  • Lead Enhancement Opt-Out: Request that we stop sharing your information with lead enhancement services

We respond to requests within 30 days at no charge.

🔒 Data Security

We protect your information using industry-standard security measures:

  • Secure SSL encryption for all data transmission
  • Regular security audits and updates
  • Restricted access on a need-to-know basis
  • PCI-compliant payment processing

🍪 Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and provide website analytics. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

🏢 Business Client Responsibilities

Business clients using our admin panel are responsible for:

  • Obtaining proper consent from their gift card recipients
  • Complying with applicable privacy laws for data they upload
  • Maintaining the security of their account credentials

🌐 Language

This privacy policy is written in English but is available in French upon request.

Cette politique de confidentialité est rédigée en anglais mais est disponible en français sur demande.

🍁 Quebec Residents

If you are a resident of Quebec, please note that your personal information may be processed outside of Quebec (including by our U.S. service providers) in order to provide our services.

👶 Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

📝 Policy Changes

We may update this policy from time to time. We'll notify you of significant changes by email or website notice.

🤝 Contact Us

For questions about this privacy policy or to exercise your rights:

Mail
Privacy Officer, Esiance Inc.
905-250 Consumers Road
Toronto, ON M2J 4V6

We appreciate your trust in us with your personal information.